Who We Are

Charles McCarthy
Owner & Chairman of the Board

Charlie McCarthy first became interested in EMS as a teenager, after receiving a scholarship to Outward Bound’s winter program in 1982. ”Convinced that being an Outward Bound instructor was the career for me, I enrolled in a required EMT course. Shortly after completing the course I learned that a local volunteer ambulance service was in need of EMT’s. I signed up, was assigned on a crew– and fell in love with it.”

Three years later, having graduated from high school, he attended the Vermont Paramedic Program in Brattleboro, VT and became a nationally registered paramedic. In 1989 Charlie earned his BS in Emergency Health Services Management from the University of Maryland; and that same year he founded Capital Ambulance of Augusta and, shortly thereafter, of Bangor.

In 1996, recognizing the need for alternative approaches to the provision of EMS, Charlie partnered with longtime colleague Dennis Brockway to launch North East Mobile Health Services.

Charlie, who lives with his family in Brewer, is an active volunteer in his local school system, and a supporter of the Bangor Area Homeless Shelter.

Dennis Brockway

Dennis Brockway was also drawn to EMS at an early age. “I started at 16 with Arrow Ambulance in Waterville in 1971, before there was any thought of the EMT curriculum. Red Cross First Aid was the only thing going at the time. But I remember vividly the thrill of helping others, and relieving pain. And I felt that I had a God given talent to handle situations with tact and calmness that gave me an unusual degree of confidence. I felt good doing what I was doing and derived a lot of satisfaction out of this work. I still do today.”

After becoming an EMT in 1972, he worked at Delta Ambulance, one of Maine’s largest not-for-profit ambulance services, for 15 years as a field paramedic and supervisor, and then a decade as its Executive Director. While at Delta, Dennis was responsible for expanding Delta’s service area from Waterville into the Augusta and Farmington areas. He was instrumental in forming the Maine Ambulance Association (MAA) and currently holds the position of Vice President. He is a member of the American Ambulance Association (AAA) and sits on its Regulatory and Legislative Subcommittee.

Dennis enjoys all of Maine’s outdoor seasons and spending time with his family.

Butch Russell
Chief Executive Officer

Butch’s EMS career dates back to 2000.  He started at NEMHS in 2002, joined the Critical Care Transport Team, and served as a Supervisor and then Education Coordinator before taking on the position of Clinical Compliance Officer in 2009.

Butch has served as ECC Liaison to the Southern Maine American Heart Association Vol. Board; on the Maine EMS Education Committee, and the Maine EMS Quality Improvement Committee.

He is a member of the National Association of EMS Educators and also the American Academy of Professional Coders (AAPC). His current interests in EMS include education, critical care, compliance and Quality Improvement.

Butch lives with his family in Windham, and enjoys hiking, skiing, biking,  and fishing with his wife and children.

Matthew Sholl, M.D.
Chief Medical Officer

Dr. Sholl, who serves as North East’s medical director, is also the Maine EMS state Medical Director and provides medical direction for Portland Fire Department’s MEDCU as well.



NEMHS Senior Leadership Team

Joe Conley
Director of Operations

Joe has worked at North East for nearly a decade in a variety of leadership roles. Joe is presently responsible for North East’s operations including the staff and vehicles for the ambulances, wheelchair vans and shuttles. Joe has extensive industry experience starting his EMS career at the age of 16. He began as a Licensed Ambulance Attendant in 1984, and has worked his way up to Paramedic.

In Casco, he served as a volunteer, then a training officer, Lieutenant, deputy chief and then chief of the service. He also volunteered with Raymond for a few years. On the private side, he started with Kimball’s in 1987, then B+L Ambulance, and then Chaulk (subsequently bought by AMR) where he spent 18 years– the last five as the operations manager for their Scarborough station before coming to NEMHS. “I have always loved the private side of EMS, and find it to be very rewarding,” says Joe, who lives in Standish with his wife and four kids.

Maria Russell
Director of Human Resources

Maria started at NEMHS after a career change from education to Paramedicine.  After embracing yet another career change, Maria serves as the Director of Human Resources where she oversees all personnel and employee benefits programs.  You will still find Maria working as a Paramedic as she still enjoys the clinical interaction with patients.

Maria has three children that keep her busy.  She enjoys coaching soccer and softball as well as family trips with her husband.

Sarah Scott
Director of Client Management

After working on an ambulance for a year at NEMHS, Sarah was able to combine her existing business background with her new EMT experience in the role of Director of Client Services.  Sarah leads all client interactions, compliance and marketing/communications.

Sarah joined NEMHS in 2014 as a new EMT.  She had returned home to Scarborough looking to further explore a potential career change into healthcare.  Previously, she worked in marketing/communications and client relationship management on a national level for a MetLife in New York.  Sarah held other positions involving sales, marketing and public relations for smaller companies in Raleigh-Durham.

Sarah earned an MBA from Seton Hall University, as well as an undergraduate degree in communication.